Customer Service at Independent Retail Food Chains in Kwazulu-Natal
This study aimed at determining and evaluating customer service at independently owned retail food chains within the province of KwaZulu-Natal in South Africa. Furthermore, it included assessing the level of retail service quality, current customer service tools employed by independent food chains i...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Sprint Investify
2020-08-01
|
| Series: | Expert Journal of Marketing |
| Subjects: | |
| Online Access: | http://marketing.expertjournals.com/23446773-807/ |