CONHECIMENTO COMPARTILHADO, RECURSOS DE TI E DESEMPENHO DE PROCESSOS DE NEGÓCIOS

This research assesses the effects of resources and capabilities related to Information Technology (IT), and of shared knowledge among IT and business managers, on the level of operational alignment between these areas, and, thereby, on the performance of business processes. Data was collected from...

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Bibliographic Details
Main Authors: Valter de Assis Moreno Junior, Flávia de Souza Costa Neves Cavazotte, Ricardo Reis Arruda
Format: Article
Language:English
Published: Fundação Getulio Vargas, Escola de Administração de Empresas de São Paulo 2014-02-01
Series:RAE: Revista de Administração de Empresas
Subjects:
Online Access:http://rae.fgv.br/sites/rae.fgv.br/files/artigos/conhecimento_compartilhado_recursos_de_ti_e_desempenho_de_processos_de_negocios.pdf