Using appreciative inquiry as a framework to enhance the patient experience
The following case depicts the journey of a non-profit hospital in an under-served community and its attempts to turn around suffering patient experience. The Hospital turned to the theories of Appreciative Inquiry and the power of a strengths-based approach to create a framework to support the pati...
| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
The Beryl Institute
2017-11-01
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| Series: | Patient Experience Journal |
| Subjects: | |
| Online Access: | https://pxjournal.org/journal/vol4/iss3/18 |