Service Encounter Quality in Private Schools: Identifying and Ranking Factors which Trigger Parents Rage via Grey ARAS Technique

The purpose of the present study was to identify and rank factors influencing parents rage in response to the service encounter quality in private primary schools. This research took an applied approach regarding the objective, while in regard to data collection, an exploratory approach (qualitative...

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Bibliographic Details
Main Authors: A. Yasini, Ph.D., Y. Panah
Format: Article
Language:fas
Published: The Academy of Scientific Studies in Education 2023-06-01
Series:خانواده و پژوهش
Subjects:
Online Access:http://qjfr.ir/article-1-557-en.pdf