Service Encounter Quality in Private Schools: Identifying and Ranking Factors which Trigger Parents Rage via Grey ARAS Technique
The purpose of the present study was to identify and rank factors influencing parents rage in response to the service encounter quality in private primary schools. This research took an applied approach regarding the objective, while in regard to data collection, an exploratory approach (qualitative...
Main Authors: | , |
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Format: | Article |
Language: | fas |
Published: |
The Academy of Scientific Studies in Education
2023-06-01
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Series: | خانواده و پژوهش |
Subjects: | |
Online Access: | http://qjfr.ir/article-1-557-en.pdf |