ANALYSIS OF FACTORS AFFECTING THE SATISFACTION AND LOYALTY OF THE USE OF CARGO SERVICES: A CASE STUDY OF PT. BEX
The logistics industry is an important industry that plays an important role for other industries. Business uncertainty currently has an impact on almost all industries. Likewise, the logistics industry has also been explained to experience a decline in sales in almost every year. This study uses th...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
iVolga Press
2019-03-01
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| Series: | Russian Journal of Agricultural and Socio-Economic Sciences |
| Subjects: | |
| Online Access: | https://rjoas.com/issue-2019-03/article_32.pdf |