Multi-Source Assessment - A Total Quality Management Driven Performance Appraisal System: The Issue of Fairness

Performance Management and Total Quality Management are important factors of organizational life, it helps organizations to identify and manage the performance of highs achievers, as well as identify low and non-performers for intervention and development. Total Quality Management takes a system - o...

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Bibliographic Details
Main Authors: Zaini Abdullah, Rushami Zien Yusoff
Format: Article
Language:English
Published: UUM Press 2020-01-01
Series:Malaysian Management Journal
Online Access:https://www.scienceopen.com/document?vid=6fa6dc9d-f76c-4494-a320-a5894c0aac29