Identification and Ranking of Critical Success Factors of Knowledge Management Using Fuzzy Quality Function Deployment Approach: A Case Study

The main objective of this research is to rank the critical success factors of knowledge management using fuzzy quality function deployment (QFD) approach in MECO Company. The research has utilized a three-step qualitative-quantitative-qualitative strategy. At the first step (1st qualitative phase),...

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Bibliographic Details
Main Authors: Ali Mohaghar, Mehdi Shami Zanjani, Mozhgan Nouri
Format: Article
Language:fas
Published: Iranian Research Institute for Information and Technology 2014-02-01
Series:Iranian Journal of Information Processing & Management
Online Access:http://jipm.irandoc.ac.ir/browse.php?a_code=A-10-2137-18&slc_lang=en&sid=1