TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY
The advantages to a company after creating customer loyalty are presented. Analysis of the international and domestic experience in the issue of customer loyalty is presented. The evolution of the concept of customer loyalty considered. The emotional and rational aspects of customer loyalty are disc...
Tác giả chính: | |
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Định dạng: | Bài viết |
Ngôn ngữ: | English |
Được phát hành: |
Publishing House of the State University of Management
2019-02-01
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Loạt: | Вестник университета |
Những chủ đề: | |
Truy cập trực tuyến: | https://guuvest.elpub.ru/jour/article/view/570 |