Integrating Quality Function Deployment and Service Excellence for Educational Quality Enhancement in Higher Education
This article aims to analyze the integration of quality function deployment (QFD) and excellent service in improving the quality of education at STT Migas Balikpapan. This research uses a qualitative case study type approach. Data collection techniques are carried out through observation, interviews...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Nurul Jadid University, Islamic Faculty
2023-10-01
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| Series: | Al-Tanzim: Jurnal Manajemen Pendidikan Islam |
| Subjects: | |
| Online Access: | https://ejournal.unuja.ac.id/index.php/al-tanzim/article/view/6120 |