Strategic approach to managing the quality of the services of the tourism enterprise

Modern competition in the tourism sector is characterized by extreme aggravation, a departure from price levers and, at the same time, a shift to quality and differentiation of services provided. Ensuring the competitive advantages becomes possible only by applying a strategic approach to managing t...

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Bibliographic Details
Main Authors: А. Honcharov, S. Honcharova
Format: Article
Language:English
Published: Simon Kuznets Kharkiv National University of Economics 2019-07-01
Series:Економіка розвитку
Subjects:
Online Access:https://ecdev.com.ua/journals/t-18-2-2019/strategichny-pidkhid-do-upravlinnya-yakistyu-poslug-turistichnogo-pidpriyemstva