MULTICHANNEL COMMUNICATION IN KAZAKHSTANI PUBLIC SERVICE: EXAMINING THE ROLE OF DIGITAL TOOLS
This article explores how alternative multichannel service provision can improve the way in which governments and citizens interact. Improvement is necessary because there is a gap between the communication channels that governmental bodies prefer and those that relate to citizens’ preferences. Obv...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Mykolas Romeris University
2024-01-01
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| Series: | Public Policy and Administration |
| Subjects: | |
| Online Access: | https://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7585 |