Chatbots for embarrassing and stigmatizing conditions: could chatbots encourage users to seek medical advice?

BackgroundChatbots are increasingly being used across a wide range of contexts. Medical chatbots have the potential to improve healthcare capacity and provide timely patient access to health information. Chatbots may also be useful for encouraging individuals to seek an initial consultation for emba...

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Bibliographic Details
Main Authors: Dawn Branley-Bell, Richard Brown, Lynne Coventry, Elizabeth Sillence
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-09-01
Series:Frontiers in Communication
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fcomm.2023.1275127/full