Development of an Intuitive GUI-Based Fuzzy Multi-Criteria Decision Model for Comprehensive Hospital Service Quality Evaluation and Indexing
Recently, hospital care and other services have become increasingly important for patient satisfaction. Better hospital care and assistance improve patients’ medical conditions, management trust, and financial success. In this regard, monitoring and measuring hospital service quality is necessary to...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2023-09-01
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Series: | Axioms |
Subjects: | |
Online Access: | https://www.mdpi.com/2075-1680/12/10/921 |