Twitter Engagement in Media Organizations: The Case of the Greek National Broadcasting Corporation

A key parameter in the strategy of news organizations remains the exploitation of factors (such as post time and post type) that enhance the engagement level within online communities on social media. The purpose of this paper is to examine the relationship between post time and post type in correla...

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Main Authors: Styliani Antonakopoulou, Andreas Veglis
Format: Article
Language:English
Published: MDPI AG 2022-01-01
Series:Journalism and Media
Subjects:
Online Access:https://www.mdpi.com/2673-5172/3/1/6
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author Styliani Antonakopoulou
Andreas Veglis
author_facet Styliani Antonakopoulou
Andreas Veglis
author_sort Styliani Antonakopoulou
collection DOAJ
description A key parameter in the strategy of news organizations remains the exploitation of factors (such as post time and post type) that enhance the engagement level within online communities on social media. The purpose of this paper is to examine the relationship between post time and post type in correlation with audience response in the Twitter digital platform. Specifically, the study aims to ascertain how the two specific variables affect user engagement with its Twitter posts and how they shape the effectiveness of communication on social networks. The analysis includes 7.122 tweets of the Greek National Broadcasting Corporation (ERT) over four months. Moreover, the study analyzes the tone of user comments on the Twitter posts of the specific public media organizations to understand in-depth how the users communicate their views publicly. The collection of comments lasted seven weeks and they numbered 265 in 2639 tweets. Regarding the post time variable, the study came to important findings on user behavior during the 24 h, as the number of Retweets appears to increase in the morning compared to the afternoon. It was also found that as time goes on, the user is interested in leaving his personal opinion. Regarding the correlation of post type with user engagement, it was found that the accompaniment of a tweet with audiovisual material has a tempting effect on users.
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spelling doaj.art-1dd7c2261c7b41f898992feb4f95e4222023-11-30T21:06:40ZengMDPI AGJournalism and Media2673-51722022-01-0131668010.3390/journalmedia3010006Twitter Engagement in Media Organizations: The Case of the Greek National Broadcasting CorporationStyliani Antonakopoulou0Andreas Veglis1Media Informatics Lab, School of Journalism & Mass Communication, Aristotle University of Thessaloniki, 541 24 Thessaloniki, GreeceMedia Informatics Lab, School of Journalism & Mass Communication, Aristotle University of Thessaloniki, 541 24 Thessaloniki, GreeceA key parameter in the strategy of news organizations remains the exploitation of factors (such as post time and post type) that enhance the engagement level within online communities on social media. The purpose of this paper is to examine the relationship between post time and post type in correlation with audience response in the Twitter digital platform. Specifically, the study aims to ascertain how the two specific variables affect user engagement with its Twitter posts and how they shape the effectiveness of communication on social networks. The analysis includes 7.122 tweets of the Greek National Broadcasting Corporation (ERT) over four months. Moreover, the study analyzes the tone of user comments on the Twitter posts of the specific public media organizations to understand in-depth how the users communicate their views publicly. The collection of comments lasted seven weeks and they numbered 265 in 2639 tweets. Regarding the post time variable, the study came to important findings on user behavior during the 24 h, as the number of Retweets appears to increase in the morning compared to the afternoon. It was also found that as time goes on, the user is interested in leaving his personal opinion. Regarding the correlation of post type with user engagement, it was found that the accompaniment of a tweet with audiovisual material has a tempting effect on users.https://www.mdpi.com/2673-5172/3/1/6post timepost typeTwitteruser commentsuser engagement
spellingShingle Styliani Antonakopoulou
Andreas Veglis
Twitter Engagement in Media Organizations: The Case of the Greek National Broadcasting Corporation
Journalism and Media
post time
post type
Twitter
user comments
user engagement
title Twitter Engagement in Media Organizations: The Case of the Greek National Broadcasting Corporation
title_full Twitter Engagement in Media Organizations: The Case of the Greek National Broadcasting Corporation
title_fullStr Twitter Engagement in Media Organizations: The Case of the Greek National Broadcasting Corporation
title_full_unstemmed Twitter Engagement in Media Organizations: The Case of the Greek National Broadcasting Corporation
title_short Twitter Engagement in Media Organizations: The Case of the Greek National Broadcasting Corporation
title_sort twitter engagement in media organizations the case of the greek national broadcasting corporation
topic post time
post type
Twitter
user comments
user engagement
url https://www.mdpi.com/2673-5172/3/1/6
work_keys_str_mv AT stylianiantonakopoulou twitterengagementinmediaorganizationsthecaseofthegreeknationalbroadcastingcorporation
AT andreasveglis twitterengagementinmediaorganizationsthecaseofthegreeknationalbroadcastingcorporation