Antecedents and consequence of patients’ satisfaction with pharmaceutical service in hospitals: A multidimensional approach

Measuring patient satisfaction and trust across various dimensions poses a challenge in the economic dynamics and service business development. Therefore, this study aims to analyze determinant factors of patient satisfaction and their impact on pharmacy trust. The investigation was carried out usin...

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Bibliographic Details
Main Authors: Prasojo Pribadi, Riska, Susi Ari Kristina, Suci Paramitasari Syahlani, Satibi
Format: Article
Language:English
Published: Pensoft Publishers 2023-05-01
Series:Pharmacia
Online Access:https://pharmacia.pensoft.net/article/101532/download/pdf/