The Comparison of Evaluation on User Experience and Usability of Mobile Banking Applications Using User Experience Questionnaire and System Usability Scale
The digitalization in the banking sector is improving rapidly as shown in the 46.72% increase in the number of digital banking system users in Indonesia, with significant increase in the number of mobile banking users. This enthusiasm should be followed by proper development of user experience (UX)...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2022-09-01
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| Series: | Proceedings |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2504-3900/82/1/87 |