Use of Daily Web-Based, Real-Time Feedback to Improve Patient and Family Experience
Real-time feedback is a growing trend in patient- and family experience (PFE) work as it allows for immediate service recovery, though it typically requires a significant investment of time and financial resources. We describe a partnership with our “edutainment” system to administer an automated da...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2024-04-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/23743735241226994 |