The impact of loyalty on the student satisfaction in higher education
Purpose – The purpose of this paper is to examine whether the image of the university, environment, facilities, student expectations, internationalization, services, financial support and perceived value have direct effect on the satisfaction and loyalty of the students of social sciences at Meijo (...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2019-12-01
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| Series: | Higher Education Evaluation and Development |
| Subjects: | |
| Online Access: | https://www.emerald.com/insight/content/doi/10.1108/HEED-01-2019-0003/full/pdf |