Improving the patient experience through a commit to sit service excellence initiative
Effective communication between nurses and patients positively impacts patient care, outcomes, and the patient experience.While in the hospital, patients receive information from multiple caregivers and are often overwhelmed and confused. Nurses make up the majority of interactions with patients and...
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| Format: | Article |
| Language: | English |
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The Beryl Institute
2016-11-01
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| Series: | Patient Experience Journal |
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| Online Access: | https://pxjournal.org/journal/vol3/iss2/11 |