HOW AND WHY TO IMPLEMENT A PERFORMANCE MANAGEMENT SYSTEM IN PUBLIC RESEARCH INSTITUTIONS: THE APPROACH AND THE EXPERIENCE OF A LARGE MULTIDISCIPLINARY ITALIAN CENTRE

The implementation of a Performance Management System is complex in public research institutions: the sector peculiarity, the presence of multiple stakeholders with different needs, the difficult identification of the performance indicators, the lack of specific skills, the shortage of resources and...

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Bibliographic Details
Main Authors: Michela Poli, Davide Cornolti, Silvia Pardini, Giorgio Iervasi
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2018-09-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v12-n3/13.pdf