The Role of 7P Marketing Mix toward Consumer Satisfaction and Loyalty of XYZ Beauty Clinic
The XYZ Beauty Clinic has many branches throughout Indonesia, including the Metropolitan Mall (MM) Bekasi branch, which has been established since 2011. Over time, the XYZ MM Clinic has faced various challenges, such as a decrease in the frequency of customer visits. This study aims to analyze cons...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University
2024-01-01
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Series: | Journal of Consumer Sciences |
Subjects: | |
Online Access: | https://journal.ipb.ac.id/index.php/jcs/article/view/51517 |