Mobile payment Application Quality and customer Loyalty: A Structural Equation Modeling Approach –BARIDI MOB case study-
This study examines the relationship between mobile payment app quality and customer loyalty, using the Baridi Mob case. It also investigates the role of customer satisfaction as a mediator. The research model includes app design, privacy, security, reliability, and ease of use, as well as cust...
Main Authors: | , |
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Format: | Article |
Language: | Arabic |
Published: |
University of Boumerdes
2023-12-01
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Series: | المجلة الدولية للأداء الاقتصادي |
Subjects: | |
Online Access: | https://www.ijep.dz/index.php/IJEP/article/view/272 |