PENGUKURAN BIAYA KUALITAS : SUATU PARADIGMA ALTERNATIF

Improving quality is an essential thing for a company to exist in the business competitive world. It's not time for a company to focus only on a high sales volume, but it's time for a company to focus on customer satisfaction. If the company can give customer satisfaction through their pro...

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Bibliographic Details
Main Author: Monika Kussetya Ciptani
Format: Article
Language:Indonesian
Published: Petra Christian University 1999-01-01
Series:Jurnal Akuntansi dan Keuangan
Subjects:
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/aku/article/view/15657