An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies
Cargo transportation is part of the logistic sectors. Both service quality and customer satisfaction are very important for companies which provide cargo transportation services. This study aims to evaluate cargo companies via DMs (customers) preferences in Erzurum. Evaluating cargo companies is the...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Kharazmi University
2019-08-01
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| Series: | International Journal of Supply and Operations Management |
| Subjects: | |
| Online Access: | http://www.ijsom.com/article_2789_02d911c6cbaa74b04d9932e8812942f3.pdf |