ChatGPT in third-party logistics – The game-changer or a step into the unknown?
Purpose: This study aims to examine the influence of ChatGPT on third-party logistics (3PL) operators, specifically in the context of enhancing the value of services they presently provide. Design/methodology/approach: This research employed a combination of survey analyses and a case study on an in...
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| Format: | Article |
| Language: | English |
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Elsevier
2023-12-01
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| Series: | Journal of Open Innovation: Technology, Market and Complexity |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2199853123002767 |