Managing critical services through hybrid arrangements
Purpose – Building on the literature of hybrids in the context of public organizations, this paper aims to discuss under which conditions hybrids can adequately provide “critical services”, a subset of public services characterized by their simultaneous exposure to externalities, socio-economic cohe...
Main Authors: | Sandro Cabral, Claude Ménard |
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Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2019-07-01
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Series: | RAUSP Management Journal |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/RAUSP-03-2019-0037/full/pdf?title=managing-critical-services-through-hybrid-arrangements |
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