Pengaruh Pengalaman Dan Keterikatan Emosional Pada Merk Terhadap Loyalitas Konsumen
Having consumers who repeatedly purchase the brand is marketers’ desire. This study develops arguments that repeated purchase determined by the experience of customers with the brand as well as how strong their emotional attachment toward the brand. This study further argues that the effects of cons...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universitas Airlangga
2011-12-01
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Series: | Jurnal Manajemen Teori dan Terapan |
Online Access: | https://e-journal.unair.ac.id/JMTT/article/view/2421 |