Analysis of Community Satisfaction Index on Health Service Quality: CFA and Gap Analysis

The Community Satisfaction Index is the focus of attention because it is a reference in evaluating health service policies on the quality of hospital services. Service quality is a determinant factor of patient safety to reduce the incidence of mortality in hospitals. Crossectional is the research d...

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Hlavní autoři: Lina Alfiyani, Noor Alis Setiyadi, Asmirati Yakob, Didik Mulyono, Rohmat Rohmat, Mohammad Fathur Rizqi
Médium: Článek
Jazyk:Indonesian
Vydáno: Universitas Muhammadiyah Surakarta 2023-08-01
Edice:Jurnal Berita Ilmu Keperawatan
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On-line přístup:https://journals2.ums.ac.id/index.php/bik/article/view/2369