Quality Management Systems: correlation study between leadership and maturity
abstract: Leadership is a key element of quality management, and, as such, it has been identified as an influential factor in the maturity of quality management systems (QMSs). Some of the previous studies on the relationship between leadership styles and QMS performance have argued that no universa...
| Main Authors: | , |
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| Format: | Article |
| Language: | Portuguese |
| Published: |
Universidade Federal de São Carlos
2022-09-01
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| Series: | Gestão & Produção |
| Subjects: | |
| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2022000100224&tlng=en |