ITIL Based Service Level Management if SLAs Cover Security
Current level of information technology creates new perspectives for more IT service oriented market. Quality of these services requires slightly different approach then was applied for products including software. No IT services are delivered and supported in risk free environment. Risks would be c...
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| Format: | Article |
| Language: | English |
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International Institute of Informatics and Cybernetics
2005-08-01
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| Series: | Journal of Systemics, Cybernetics and Informatics |
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| Online Access: | http://www.iiisci.org/Journal/CV$/sci/pdfs/P945500.pdf
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