Persepsi Nasabah Terhadap Tingkat Kualitas Pelayanan Bank Syariah Cabang Malang
This study aims to determine the perceptions of customers on the level of service quality of Syariah Mandiri Bank Malang branch based on five dimensions of service quality. This research used quantitative method with research subjects on BSM savings customers who used mudharabah muthlaqah contract o...
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| Format: | Article |
| Language: | English |
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University of Muhammadiyah Malang
2018-05-01
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| Series: | Falah: Jurnal Ekonomi Syariah |
| Subjects: | |
| Online Access: | http://ejournal.umm.ac.id/index.php/JES/article/view/5836 |