ChatReview: A ChatGPT-enabled natural language processing framework to study domain-specific user reviews

ChatReview: A ChatGPT-enabled natural language processing framework to study domain-specific user reviews

Intelligent search engines including pre-trained generative transformers (GPT) have revolutionized the user search experience. Several fields including e-commerce, education, and hospitality are increasingly exploring GPT tools to study user reviews and gain critical insights to improve their servic...

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Bibliographic Details
Main Authors: Brittany Ho, Ta’Rhonda Mayberry, Khanh Linh Nguyen, Manohar Dhulipala, Vivek Krishnamani Pallipuram
Format: Article
Language:English
Published: Elsevier 2024-03-01
Series:Machine Learning with Applications
Subjects:
Natural Language Processing
ChatGPT
Sentiment analysis
Prompt engineering
Intelligent search engines
Recommender system
Online Access:http://www.sciencedirect.com/science/article/pii/S2666827023000750

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http://www.sciencedirect.com/science/article/pii/S2666827023000750

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