In search of the enabling factors for public services resilience: A multidisciplinary and configurational approach
This paper investigates public services’ (PSs) resilience during turbulent times, such as COVID-19, to contribute to relevant academic calls that aim at identifying which combination of factors might lead PSs to develop resilient approaches during crises, despite them suffering from intrinsic manage...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2023-01-01
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| Series: | Journal of Innovation & Knowledge |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2444569X23000331 |