Evaluating Netflix’s User Experience (UX) Through The Lens Of The HEART Metrics Method
Netflix is one of the most popular subscription video-on-demand (SVoD) platforms, offering a wide range of authentic, high-quality content and features that allow users to select, enjoy, and share their viewing experiences on social media. Despite its popularity, Netflix often receives complaints fr...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Politeknik Negeri Batam
2024-11-01
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| Series: | Journal of Applied Informatics and Computing |
| Subjects: | |
| Online Access: | https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/8727 |