SELF ASSESSMENT AS A SOURCE OF KNOWLEDGE IN THE PROCESS OF AN ORGANISATION IMPROVEMENT
Turbulent surrounding makes it necessary for an organisation to improve constantly and in a comprehensive way as well as adjust it to occurring changes. In knowledge society it seems rational to create the process of management by means of the use of pro-qualitative concepts, methods and tools enabl...
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| Format: | Article |
| Language: | English |
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Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2013-09-01
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| Series: | International Journal for Quality Research |
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| Online Access: | http://www.ijqr.net/journal/v7-n3/3.pdf |