Existing Differences Between SMEs That Apply BSC and Those That Do Not

This paper aims to confirm the importance of BSC (Balanced Scorecard) in SMEs’ organizational performance. To perform the empirical study of this investigation, a field study, namely a qualitative approach, Multi Case Study was selected and developed in two small and medium organizations (SMEs) in t...

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Main Authors: Cidália Oliveira, Carmem Leal, António Pinho
Format: Article
Language:English
Published: University of Zagreb, Faculty of organization and informatics 2021-01-01
Series:Journal of Information and Organizational Sciences
Subjects:
Online Access:https://hrcak.srce.hr/file/392373
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author Cidália Oliveira
Carmem Leal
António Pinho
author_facet Cidália Oliveira
Carmem Leal
António Pinho
author_sort Cidália Oliveira
collection DOAJ
description This paper aims to confirm the importance of BSC (Balanced Scorecard) in SMEs’ organizational performance. To perform the empirical study of this investigation, a field study, namely a qualitative approach, Multi Case Study was selected and developed in two small and medium organizations (SMEs) in the wine sector. One of the organizations, had the Balanced Scorecard (BSC) implemented while the other did not, which made it possible to ascertain the existing differences among SMEs that apply and those that do not apply BSC. The results showed that BSC has impact on business success. SMEs benefit from the implementation of BSC, consequently SMEs were encouraged to adopt it based on the benefits in terms of performance and measurement of strategic objectives. This study reflects that BSC has been a discussion and research topic over the last few years as it leverages business. Managers seek appropriate BSC tools to implement indicators and monitor these in accordance with the global organizational strategy. Besides BSC provides managers with relevant information to take decisions, define action plans and achieve the whole organizational control.
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spelling doaj.art-23e8e5edf3d94eb28a51ae04c028ebf92024-04-15T17:29:50ZengUniversity of Zagreb, Faculty of organization and informaticsJournal of Information and Organizational Sciences1846-33121846-94182021-01-0145237539710.31341/jios.45.2.2Existing Differences Between SMEs That Apply BSC and Those That Do NotCidália Oliveira0Carmem Leal1António Pinho2NIPE (Center of Research in Economics and Management), University of Minho, Braga, PortugalDepartament of Economics, Sociology and Management, CETRAD University of Trás-os-Montes e Alto Douro, PortugalDepartament of Economics, Sociology and Management, CETRAD University of Trás-os-Montes e Alto Douro, PortugalThis paper aims to confirm the importance of BSC (Balanced Scorecard) in SMEs’ organizational performance. To perform the empirical study of this investigation, a field study, namely a qualitative approach, Multi Case Study was selected and developed in two small and medium organizations (SMEs) in the wine sector. One of the organizations, had the Balanced Scorecard (BSC) implemented while the other did not, which made it possible to ascertain the existing differences among SMEs that apply and those that do not apply BSC. The results showed that BSC has impact on business success. SMEs benefit from the implementation of BSC, consequently SMEs were encouraged to adopt it based on the benefits in terms of performance and measurement of strategic objectives. This study reflects that BSC has been a discussion and research topic over the last few years as it leverages business. Managers seek appropriate BSC tools to implement indicators and monitor these in accordance with the global organizational strategy. Besides BSC provides managers with relevant information to take decisions, define action plans and achieve the whole organizational control.https://hrcak.srce.hr/file/392373Management ControlBalanced ScorecardPerformance, SMEs
spellingShingle Cidália Oliveira
Carmem Leal
António Pinho
Existing Differences Between SMEs That Apply BSC and Those That Do Not
Journal of Information and Organizational Sciences
Management Control
Balanced Scorecard
Performance, SMEs
title Existing Differences Between SMEs That Apply BSC and Those That Do Not
title_full Existing Differences Between SMEs That Apply BSC and Those That Do Not
title_fullStr Existing Differences Between SMEs That Apply BSC and Those That Do Not
title_full_unstemmed Existing Differences Between SMEs That Apply BSC and Those That Do Not
title_short Existing Differences Between SMEs That Apply BSC and Those That Do Not
title_sort existing differences between smes that apply bsc and those that do not
topic Management Control
Balanced Scorecard
Performance, SMEs
url https://hrcak.srce.hr/file/392373
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