Enhancing consumer online engagement through consumer involvement: A case of airline and hospitality services in Malaysia

Consumer online engagement has seen a sight of emerging attention by marketing literature, but how consumer involvement, with its dimensions (importance, pleasure, sign, risk consequence, and risk probability), is linked with consumer online engagement still requires additional empirical analysis es...

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Bibliographic Details
Main Authors: Mei Kei Leong, Syuhaily Osman, Laily Paim, Sabri Mohamad Fazli
Format: Article
Language:English
Published: Growing Science 2019-03-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol9/msl_2019_78.pdf