Patient satisfaction reported by in-visit and after-visit surveys
Patient experience measurement has become a basic requirement for every healthcare provider organization. Yet, when the timing and mode of survey administration are considered, there is skepticism about the usefulness of ‘after- visit’ patient experience surveys to measure satisfaction and identify...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
The Beryl Institute
2015-04-01
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| Series: | Patient Experience Journal |
| Subjects: | |
| Online Access: | https://pxjournal.org/journal/vol2/iss1/10 |