Optimizing Content with A/B Headline Testing: Changing Newsroom Practices

Audience analytics are an increasingly essential part of the modern newsroom as publishers seek to maximize the reach and commercial potential of their content. On top of a wealth of audience data collected, algorithmic approaches can then be applied with an eye towards predicting and optimizing the...

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Main Authors: Nick Hagar, Nicholas Diakopoulos
Format: Article
Language:English
Published: Cogitatio 2019-02-01
Series:Media and Communication
Subjects:
Online Access:https://www.cogitatiopress.com/mediaandcommunication/article/view/1801
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author Nick Hagar
Nicholas Diakopoulos
author_facet Nick Hagar
Nicholas Diakopoulos
author_sort Nick Hagar
collection DOAJ
description Audience analytics are an increasingly essential part of the modern newsroom as publishers seek to maximize the reach and commercial potential of their content. On top of a wealth of audience data collected, algorithmic approaches can then be applied with an eye towards predicting and optimizing the performance of content based on historical patterns. This work focuses specifically on content optimization practices surrounding the use of A/B headline testing in newsrooms. Using such approaches, digital newsrooms might audience-test as many as a dozen headlines per article, collecting data that allows an optimization algorithm to converge on the headline that is best with respect to some metric, such as the click-through rate. This article presents the results of an interview study which illuminate the ways in which A/B testing algorithms are changing workflow and headline writing practices, as well as the social dynamics shaping this process and its implementation within US newsrooms.
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spelling doaj.art-2583b124fca44a6f90a75d31951390332022-12-22T02:07:04ZengCogitatioMedia and Communication2183-24392019-02-017111712710.17645/mac.v7i1.1801960Optimizing Content with A/B Headline Testing: Changing Newsroom PracticesNick Hagar0Nicholas Diakopoulos1Department of Communication Studies, Northwestern University, USADepartment of Communication Studies, Northwestern University, USAAudience analytics are an increasingly essential part of the modern newsroom as publishers seek to maximize the reach and commercial potential of their content. On top of a wealth of audience data collected, algorithmic approaches can then be applied with an eye towards predicting and optimizing the performance of content based on historical patterns. This work focuses specifically on content optimization practices surrounding the use of A/B headline testing in newsrooms. Using such approaches, digital newsrooms might audience-test as many as a dozen headlines per article, collecting data that allows an optimization algorithm to converge on the headline that is best with respect to some metric, such as the click-through rate. This article presents the results of an interview study which illuminate the ways in which A/B testing algorithms are changing workflow and headline writing practices, as well as the social dynamics shaping this process and its implementation within US newsrooms.https://www.cogitatiopress.com/mediaandcommunication/article/view/1801audience metricscontent optimizationdigital mediaheadline testingheadlines
spellingShingle Nick Hagar
Nicholas Diakopoulos
Optimizing Content with A/B Headline Testing: Changing Newsroom Practices
Media and Communication
audience metrics
content optimization
digital media
headline testing
headlines
title Optimizing Content with A/B Headline Testing: Changing Newsroom Practices
title_full Optimizing Content with A/B Headline Testing: Changing Newsroom Practices
title_fullStr Optimizing Content with A/B Headline Testing: Changing Newsroom Practices
title_full_unstemmed Optimizing Content with A/B Headline Testing: Changing Newsroom Practices
title_short Optimizing Content with A/B Headline Testing: Changing Newsroom Practices
title_sort optimizing content with a b headline testing changing newsroom practices
topic audience metrics
content optimization
digital media
headline testing
headlines
url https://www.cogitatiopress.com/mediaandcommunication/article/view/1801
work_keys_str_mv AT nickhagar optimizingcontentwithabheadlinetestingchangingnewsroompractices
AT nicholasdiakopoulos optimizingcontentwithabheadlinetestingchangingnewsroompractices