Optimal Capacity Decision-Making of Omnichannel Catering Merchants Considering the Service Environment Based on Queuing Theory
Many catering merchants are currently adopting omnichannel sales methods. At a restaurant, customers can place their orders, and while waiting for the food to be completed, they can enjoy the restaurant’s service environment. Online customers, by placing orders on various apps, can skip the queue, i...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2022-09-01
|
| Series: | Systems |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2079-8954/10/5/144 |