The Effect of Post-Purchase Perceived-Value towards the Relationship Quality of Haji and Umrah Travel Agencies in Indonesia

One out of four people in the world is a Moslem, and Indonesia ranks first on the biggest Moslem population in the world. Hundreds of thousands of people go to Makkah each year to make Hajj (pilgrimage). Hajj and Umrah travel agencies as providers of Hajj and Umrah packages are be- coming important...

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Bibliographic Details
Main Authors: Kiki Oktora, Adrian Achyar
Format: Article
Language:English
Published: Universitas Indonesia 2014-04-01
Series:The South East Asian Journal of Management
Subjects:
Online Access:http://journal.ui.ac.id/index.php/tseajm/article/viewFile/3100/2431