The Impact of Procedural Justice and Trust on Customers’ Continuity Intention Toward Healthcare Providers
As life has become noticeably more comfortable compared to the past, there is a mounting interest in various service sectors, such as healthcare, where growing demand has led to an increase in the number facilities that supply products essential to service provision. Enhancing the service quality is...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2024-08-01
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Series: | Inquiry: The Journal of Health Care Organization, Provision, and Financing |
Online Access: | https://doi.org/10.1177/00469580241271128 |