The Influence of Human Resource Interactions on Loyalty with Patient Satisfaction as an Intervening Variable in Hospital X Surabaya
Background: In the hospital industry, human resources are the drivers of the organization to achieve goals. The interaction of hospital human resources with patients is one of the essential aspects of service to increase patient satisfaction and loyalty. Objective: This study aimed to determine...
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| Format: | Article |
| Language: | English |
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YCAB Publisher
2024-03-01
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| Series: | Public Health of Indonesia |
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| Online Access: | https://stikbar.org/ycabpublisher/index.php/PHI/article/view/737 |