Patients Satisfaction with the Chronic Disease Management Program in Indonesia Using the Importance-Performance Matrix

Background: Indonesia still has a high prevalence of hypertension and diabetes mellitus. On the other hand, essential health services were disrupted during the COVID-19 pandemic. Hence, the quality of service still needs to be prioritized. The government also obliges the government-owned primary hea...

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Bibliographic Details
Main Authors: Ramza Aurum Kusumawardana, Deni Kurniadi Sunjaya, Sharon Gondodiputro, Ardini Saptaningsih Raksanagara, Mulya Nurmansyah Ardisasmita, Anggraini Widjajakusuma
Format: Article
Language:English
Published: Universitas Padjadjaran 2024-03-01
Series:Althea Medical Journal
Subjects:
Online Access:https://journal.fk.unpad.ac.id/index.php/amj/article/view/2780