The digital skills divide: evidence from the European tourism industry

Purpose – This paper aims to present the findings from a European study on the digital skills gaps in tourism and hospitality companies. Design/methodology/approach – Mixed methods research was adopted. The sample includes 1,668 respondents (1,404 survey respondents and 264 interviewees) in 5 touris...

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Bibliographic Details
Main Authors: Sheena Carlisle, Stanislav Ivanov, Corné Dijkmans
Format: Article
Language:English
Published: Emerald Publishing 2023-05-01
Series:Journal of Tourism Futures
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/JTF-07-2020-0114/full/pdf