IMPROVEMENT OF PASSENGER SERVICE PROCESSES OF DEPARTING FLIGHT BASED ON PROJECT MANAGEMENT METHODS

The article considers the formalization of the service technology of departing passengers into network model, which is a good basis for improving the service technology, monitoring the performance that determines the process duration and service optimization in cost and resources. The article shows...

Full description

Bibliographic Details
Main Author: S. A. Kropiventseva
Format: Article
Language:Russian
Published: Moscow State Technical University of Civil Aviation 2018-12-01
Series:Научный вестник МГТУ ГА
Subjects:
Online Access:https://avia.mstuca.ru/jour/article/view/1400