Determinants of Bank Closures: What Ensures Sustainable Profitability in Mobile Banking?

Owing to the recent increase in mobile banking customers, studies exploring self-service channels and customer responses as distribution channels in the retail banking industry are also rapidly expanding. Moreover, with the emergence of big data and a series of artificial intelligence (AI) technolog...

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Bibliographic Details
Main Authors: Soohyung Cho, Zoonky Lee, Sewoong Hwang, Jonghyuk Kim
Format: Article
Language:English
Published: MDPI AG 2023-03-01
Series:Electronics
Subjects:
Online Access:https://www.mdpi.com/2079-9292/12/5/1196