Automating Large-scale Health Care Service Feedback Analysis: Sentiment Analysis and Topic Modeling Study
BackgroundObtaining patient feedback is an essential mechanism for health care service providers to assess their quality and effectiveness. Unlike assessments of clinical outcomes, feedback from patients offers insights into their lived experiences. The Department of Health a...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
JMIR Publications
2022-04-01
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| Series: | JMIR Medical Informatics |
| Online Access: | https://medinform.jmir.org/2022/4/e29385 |