Resilience as a moderator of the relationship between organizational spirituality and burnout

Resilience as a moderator of the relationship between organizational spirituality and burnout

This study aimed to analyze the moderating role of Resilience (R) in the relationship between Organizational Spirituality (OS) and Burnout Syndrome (BOS) in call center operators. The quantitative methodology of the research type included a sample of 512 and the data were collected and analyzed fro...

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Bibliographic Details
Main Authors: Pablo Marlon Medeiros da Silva, Juliana Carvalho de Sousa, Ahiram Brunni Cartaxo de Castro, Arthur William Pereira da Silva, Julio Cesar Ferro de Guimarães
Format: Article
Language:English
Published: Universidade Federal do Ceará 2023-06-01
Series:Contextus
Subjects:
organizational spirituality
Burnout Syndrome
resilience
organizations
call center
Online Access:http://periodicos.ufc.br/contextus/article/view/82314

Internet

http://periodicos.ufc.br/contextus/article/view/82314

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