MENGUKUR KEPUASAN PELAYANAN PUBLIK INSTITUSI PEMERINTAH: STUDI KASUS PADA BUMN PT. JAMSOSTEK (PERSERO)

Strive to improve and take care of quality of service is not easy work, and surely if party in concerned at that service is plenty of. Program JPK, as one of public service program in health area which is carried out a government, in this case BUMN PT Jamsostek (Persero), embracing pattern three par...

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Bibliographic Details
Main Author: Abdul Rahman
Format: Article
Language:English
Published: Puslatbang KDOD Lembaga Administrasi Negara 2014-01-01
Series:Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Gaya Baru Manajemen Pemerintahan Daerah
Online Access:http://samarinda.lan.go.id/jba/index.php/jba/article/view/47